UX Designer - Conversational Shopping

Amazon is seeking a talented UX Designer to join its London studio and contribute to the innovation team behind Rufus, Amazon’s cutting-edge generative AI-powered shopping assistant. This product aims to redefine customer experiences by simplifying product discovery, providing comparisons, answering product-related queries, and much more.

As a UX Designer on this impactful team, you will play a crucial role in shaping a future-forward product that leverages extensive customer research, behavioural data, and rapid launch cycles to deliver best-in-class experiences to millions worldwide.

Key Responsibilities

• Partner with product managers and researchers to define shared visions grounded in deep customer data analysis.
• Create detailed flows, wireframes, design prototypes, and high-fidelity designs to effectively conceptualise interactions.
• Advocate for design excellence and raise the quality bar across the Search and Conversational Shopping teams.
• Develop and maintain UI specifications adhering to accessibility standards.
• Present and defend design recommendations to stakeholders and leadership.
• Collaborate with technology teams to deliver efficient, high-quality designs.
• Continuously enhance your design craft, with opportunities to delve into generative AI and emerging technologies.

A Day in the Life

• Work closely with cross-functional teams to deeply understand customer needs and deliver user-centred experiences.
• Collaborate with other designers in the Search and Shopping teams to create scalable solutions.
• Build and test design artifacts like wireframes, prototypes, and videos to evangelise ideas.
• Grow under the guidance of experienced Leads, Principals, and a dedicated mentor from day one.

About the Team

The Search and Conversational Shopping Team is revolutionising the shopping experience through advanced AI and machine learning innovations. Their mission is to create intuitive, personalised shopping experiences that seamlessly connect customers to products with ease and delight.

Basic Qualifications

• Experience delivering design solutions as a UX or interaction designer.
• An available online portfolio showcasing past design work.

Preferred Qualifications

• Experience collaborating with developers for design implementation.
• Expertise in designing mobile interfaces.
• Proven ability to own end-to-end product design for medium to large-scale projects.
• Skilled in presenting ideas to management and leadership.
• Proficiency with Figma or similar design tools.
• Experience in rapid UI prototyping for user testing.
• Knowledge of designing for accessibility and inclusivity.